TURN EVERY LEGAL INQUIRY INTO A
QUALIFIED CONVERSATION.
We engineer Voice AI systems that answer inbound legal inquiries, handle after-hours calls, route by practice area, collect intake information, and book consultations directly into GoHighLevel.
FROM FIRST CALL TO CONSULTATION
How our custom GoHighLevel legal CRM moves a prospective client from inbound inquiry to consultation booking.
Reduce Unanswered Legal Inquiries
Whether a lead calls regarding personal injury, criminal defense, family law, or employment law, the system captures them instantly. Voice AI answers evening, weekend, and holiday inquiries, providing a configured first response and initiating the appropriate intake workflow.
Firm-Defined Intake Criteria
The Voice AI collects intake information according to your firm's configured criteria. It captures the practice area, incident type, location, and contact details without providing legal advice or determining legal merits.
Calendar Sync and Reminders
Qualified leads are offered consultation scheduling based on attorney calendar availability. GoHighLevel supports confirmation messages, reminder workflows, and rescheduling options to keep your intake team informed.
Multi-Touch Recovery and Escalation
If a prospective client calls while the intake team is unavailable, an automated missed call follow-up is triggered. For inquiries requiring legal advice or human judgment, the system seamlessly escalates the lead to your staff for follow-up.
BUILT FOR LEGAL INTAKE. NOT BASIC TEMPLATES.
Generic GHL Legal Snapshots
Common Issues- Legal inquiries go to voicemail on weekends and after hours
- Missing basic qualification details like jurisdiction and incident type
- No practice-area specific routing logic for incoming leads
- No automated follow-up sequences for cold legal leads
- All leads routed to the same pipeline regardless of the legal issue
Solvevare Legal CRM Architecture
Advanced Capabilities- Voice AI collects intake information and answers after-hours inquiries
- Missed-call recovery automation captures contact details instantly
- Configured documents can be sent through the firm's chosen signing workflow
- Multi-touch SMS & email follow-up for consultations and retainer workflows
- Practice area routing — PI, criminal, family, employment to correct staff
SPECIALIZED INTAKE FOR EVERY CASE TYPE
Separate workflows can be configured for each practice area. Voice AI collects the relevant intake information and triggers the appropriate routing logic.
Auto Accident & Personal Injury
Captures configured incident and contact information such as incident type and relevant dates. Routes qualified inquiries to the appropriate intake workflow based on your firm's criteria.
Configured Incident IntakeCriminal Defense Intake
Captures charge-related intake information and urgency indicators. Triggers appropriate staff notification or consultation scheduling for time-sensitive inquiries.
Urgency-Based NotificationsFamily Law & Divorce
Uses a more measured intake experience for sensitive family-law inquiries. Gathers necessary context while escalating appropriately to staff for human judgment.
Measured Intake ExperienceEmployment & Labor Law
Captures configured employment-related intake information and routes the inquiry to the appropriate team. Follow-up sequences handle ongoing communication.
Employment Inquiry Routing6 SYSTEM COMPONENTS FOR LAW FIRMS
AI Legal Intake
Answers inquiries, collects structured intake information according to your firm's rules, and initiates the intake workflow before handing off to an attorney.
Missed Call Recovery
A prospective client calls while the intake team is unavailable. Automated follow-up captures contact information, initiates intake, and provides a consultation option.
Practice Area Routing
Automatically routes personal injury, family law, criminal defense, and employment inquiries to the correct workflow based on the information provided by the caller.
Consultation Booking
GoHighLevel supports consultation scheduling with calendar availability, sending confirmation messages and reminder workflows to the prospective client.
Lead & Retainer Follow-Up
For leads that do not immediately book or retain, configured follow-up sequences handle consultation invitations and document delivery via the firm's chosen signing workflow.
Client Review & Referral Automation
When a matter is closed, configured follow-up workflows can send review requests and referral opportunities to satisfied clients.
FREQUENTLY ASKED BY LAW FIRMS
Yes. The Voice AI can answer inbound calls, collect intake information, and initiate appropriate workflows based on your firm's configuration.
Yes, by asking specific, firm-defined intake questions. It collects practice area, location, and contact details to assist with qualification according to your configured criteria.
No. The system supports structured intake and routing only. It does not replace an attorney, it does not determine legal liability, and it never provides legal advice.
Yes. The system can support consultation scheduling by syncing with GoHighLevel calendars, offering available times, and triggering confirmation workflows.
Yes. When a prospective client calls while the team is unavailable, automated follow-up is triggered to capture their contact information and initiate intake before they call another firm.
Absolutely. Information collected during the call determines which practice area workflow the inquiry is routed to, ensuring the right staff is notified.
Yes. The AI provides a configured first response to evening, weekend, and holiday inquiries, reducing the number of legal inquiries that go unanswered after hours.
Yes. GoHighLevel acts as the operational CRM layer and can be connected to supported case-management systems through available APIs or automation bridges.